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Bookings Help
Booking Help 

NEW CLIENTS

EXISTING CLIENT

ALL NEW CLIENTS MUST PLEASE BOOK AN INITIAL PILATES ASSESSMENT BEFORE DOING ANY PILATES AT OUR STUDIO
CLICK ON THE ASSESSMENT AND FOLLOW THE PROMPTS TO COMPLETE THE BOOKING. COMPLETE ANY DOCUMENTS AND AGREE TO OUR TERMS AND CONDITIONS AND POLICIES. 

​EXISTING CLIENTS CAN BOOK INTO ANY CLASS OR SESSION OF THEIR CHOICE AND WON'T BE REQUIRED TO COMPLETE ANY MORE DOCUMENTS. 

BOOK AN INITIAL PILATES ASSESMENT

BOOK A SESSION FROM A FLEXI PACKAGE

SELECT THE INITIAL PILATES ASSESSMENT AND FOLLOW ALL THE PROMPTS.

SELECT THE PILATES TEACHER AND THE DATE AND TIME OF THE SESSION YOU WANT TO MAKE THE APPOINTMENT.

FILL IN YOUR INFORMATION IN THE REQUIRED FIELD AND CONTINUE TO THE PAYMENT PAGE.

COMPLETE YOUR PAYMENT DETAILS AND CONFIRM YOUR PURCHASE.

YOU SHOULD RECEIVE A CONFIRMATION EMAIL WITH THE APPOINTMENT DETAILS.​

BUY YOUR PACKAGE OF CLASSES OR SESSIONS
THE PACKAGE, ONCE PURCHASED, GENERATES AN 
UNIQUE CODE
NOW USE THE UNIQUE CODE TO BOOK INTO YOUR CHOSEN CLASSES OR SESSIONS.​
SELECT THE CHOSEN DATES USING THE CALENDAR AND ALSO CHOOSE THE TIME OF YOU CLASS FROM THE OPTIONS AVAILABLE AND YOU'LL BE BOOKED IN.
YOU SHOULD RECEIVE AN EMAIL CONFIRMING YOUR APPOINTMENTS. 

RESCHEDULE/CANCEL A SESSION/S

ADD YOUR SESSION/S TO YOUR CALENDAR

ON THE EMAIL CONFIRMATION YOU RECEIVED, YOU CAN CANCEL OR RESCHEDULE YOUR CLASS OR APPOINTMENT. 
IF NEED BE DO THIS BY CLICKING ON THE CANCEL OR RESCHEDULE BUTTON AND FOLLOW THE PROMPTS.
PLEASE REMEMBER TO ADGERE TO OUR 24 HOUR CANCELLATION POLICY AS LATE CABCELLATIONS WILL BE CHARGED IN FULL.

ONCE BOOKED, YOU CAN ADD YOUR APPOINTMENTS TO A CALENDAR BY CLICKING ON THE CALENDAR BUTTON AT THE BOTTOM OF YOUR CONFIRMATION EMAILS.
ONCE ADDED YOU CAN VIEW ALL APPOINTMENTS ON YOUR OWN  iCAL/OUTLOOK/GOOGLE CALENDAR TO KEEP TRACK  OF ALL APPOINYMENT DATES AND TIMES.
REMEMBER CLASSES MISSED ARE NOT REFUNDABLE

IF YOU'RE STILL HAVING TROUBLE WITH THE BOOKING PROCESS PLEASE EMAIL US AND SEND US YOUR MOBILE NUMBER AND WE'LL ASSIST YOU WHEN POSSIBLE  

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